Terms of Service

Please read these terms carefully before using our services. They govern your use of SkyTravel.

Last updated: January 15, 2024

These Terms of Service ("Terms") govern your use of SkyTravel's website and services. By using our platform, you agree to comply with and be bound by these terms.

Acceptance of Terms

By accessing and using SkyTravel's website and services, you accept and agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use our services.

We reserve the right to modify these terms at any time, and your continued use constitutes acceptance of any changes.

These terms apply to all users of our website, including browsers, customers, and contributors of content.

Service Description

SkyTravel is an online travel booking platform that allows users to search, compare, and book flights.

We act as an intermediary between customers and airlines, facilitating bookings but not operating flights.

Flight schedules, prices, and availability are subject to change and are controlled by the respective airlines.

We strive to provide accurate information but cannot guarantee the completeness or accuracy of all data.

Booking and Payment

All bookings are subject to availability and confirmation by the airline.

Prices displayed include all mandatory taxes and fees unless otherwise stated.

Payment must be made in full at the time of booking using accepted payment methods.

We reserve the right to cancel bookings if payment cannot be processed or verified.

Currency conversion rates are approximate and may vary at the time of final processing.

Cancellations and Refunds

Cancellation and refund policies are determined by the airline and fare type purchased.

Refund processing times vary by airline and payment method, typically 7-21 business days.

Service fees charged by SkyTravel may be non-refundable depending on the circumstances.

Travel insurance is recommended to protect against unforeseen cancellation costs.

Some promotional fares may be non-refundable and non-changeable.

User Responsibilities

You must provide accurate and complete information when making bookings.

You are responsible for ensuring all travel documents (passport, visa, etc.) are valid.

You must arrive at the airport with sufficient time for check-in and security procedures.

You agree not to use our services for any unlawful or prohibited purposes.

You are responsible for reviewing and understanding airline policies and restrictions.

Limitation of Liability

SkyTravel acts as an agent for airlines and is not liable for flight delays, cancellations, or changes.

Our liability is limited to the amount paid for our services, excluding airline costs.

We are not responsible for any indirect, incidental, or consequential damages.

Airlines are responsible for their own operations, policies, and customer service.

Force majeure events (weather, strikes, etc.) are beyond our control and responsibility.

Intellectual Property

All content on our website, including text, graphics, logos, and software, is our property.

You may not reproduce, distribute, or create derivative works without our written permission.

Trademarks and logos of airlines and partners remain the property of their respective owners.

User-generated content may be used by us for promotional and operational purposes.

We respect intellectual property rights and expect users to do the same.

Privacy and Data Protection

Your privacy is important to us, and we handle personal data according to our Privacy Policy.

We collect and use information necessary to provide our services and improve user experience.

Personal information may be shared with airlines and partners to complete bookings.

We implement appropriate security measures to protect your data.

You have rights regarding your personal data as outlined in our Privacy Policy.

Dispute Resolution

Any disputes arising from these terms will be governed by the laws of [Jurisdiction].

We encourage resolving disputes through direct communication with our customer service team.

If necessary, disputes may be resolved through binding arbitration.

Class action lawsuits are waived in favor of individual arbitration proceedings.

Legal proceedings must be initiated within one year of the dispute arising.

Important Notice

These terms are legally binding. If you have questions about any provision, please contact our legal team before using our services.

Questions About These Terms?

If you have questions about these Terms of Service, please contact us:

Email: legal@skytravel.com

Phone: 1-800-SKYTRAVEL

Mail: SkyTravel Legal Department, 123 Aviation Blvd, Sky City, SC 12345

Effective Date and Changes

These Terms of Service are effective as of the date listed above. We reserve the right to modify these terms at any time. Material changes will be communicated through our website or email. Your continued use of our services after changes are posted constitutes acceptance of the new terms.