Cookie Policy

Learn about how we use cookies and similar technologies to improve your experience on our website.

Last updated: January 15, 2024

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences, analyzing how you use our site, and personalizing content and advertisements.

We use both first-party cookies (set by SkyTravel) and third-party cookies (set by our partners) to enhance functionality, analyze performance, and deliver relevant content.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas, and payment processing.

Examples:

  • Session management
  • Security tokens
  • Load balancing
  • Form submissions

Duration:

Session or up to 1 year

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Examples:

  • Google Analytics
  • Page views
  • User behavior
  • Performance metrics

Duration:

Up to 2 years

Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.

Examples:

  • Ad targeting
  • Conversion tracking
  • Retargeting
  • Social media integration

Duration:

Up to 1 year

Preference Cookies

These cookies remember your settings and preferences to provide a more personalized experience on future visits.

Examples:

  • Language settings
  • Currency preferences
  • Theme choices
  • Saved searches

Duration:

Up to 1 year

Third-Party Services

Google Analytics

Purpose: Website analytics and performance tracking
Data Collected: Usage statistics, page views, user interactions
Retention: 26 months

Google Ads

Purpose: Advertising and conversion tracking
Data Collected: Ad interactions, conversion data, audience insights
Retention: 18 months

Facebook Pixel

Purpose: Social media advertising and analytics
Data Collected: Website visits, conversions, custom audiences
Retention: 180 days

Hotjar

Purpose: User experience analysis and heatmaps
Data Collected: Mouse movements, clicks, scroll behavior
Retention: 365 days

Managing Your Cookie Settings

Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block cookies from specific sites
  • Block third-party cookies
  • Clear cookies when you close the browser

Important Notice

Disabling certain cookies may affect the functionality of our website. Essential cookies are required for basic operations and cannot be disabled.

Questions About Cookies?

If you have questions about our use of cookies, please contact us:

Email: privacy@skytravel.com

Phone: 1-800-SKYTRAVEL